Correction Voucher – A voucher used to support the correction of a posting error which is rectified before the close of business on the day the error was made.Cash Advance Voucher – A voucher used to support cash flow out of the hotel, either directly to or on behalf of the guest.Allowance Voucher – A voucher used to support an account allowance.Charge Voucher – A voucher used to support a charge purchase transaction that takes place somewhere other than the front office.Cash Voucher – A voucher used to support a cash payment transaction at the front desk.There are several types of vouchers used in front office accounting system: In this case two folios are created for the same guest.Ī voucher details a transaction to be posted to a front office account. Split Folios – Accounts assigned to a guest on his/her request to split his/her charges and payments between two personal folios – one to record expenses to be paid by the sponsoring business company and the other to record personal expenses to be paid by the guest.Employee Folios – Accounts assigned to employees with charge purchase privileges.Non-Guest or Semi-Permanent Folios – Accounts assigned to non-guest business or agencies with hotel charge purchase privileges.Master Folios – Accounts assigned to more than one guest or guestroom, usually applicable for group accounts.Guest Folios – Accounts assigned to individual guests or guestrooms.There are basically five types of folios used in front office accounting and maintained with front office accounting system: A folio is a statement of all transactions (debits and credits) affecting the balance of a single account. FOLIOSįront office transactions are charted on account statements called folios. The front office creates non-guest accounts to track these transactions which may also be called house accounts or city accounts. The front office usually seeks payment for charges during the departure and settlement stage of the guest cycle.Ī hotel may extend in-house charge privileges to local businesses or agencies as a means of promotion or to groups sponsoring meetings at the hotels. It is created when the guests guarantee their reservations or during registration. There are two types of accounts maintained by front office department with front office accounting system:Ī guest account in front office accounting system is to record of financial transaction between a guest and the hotel. Front office accounting system records settlement for all goods and services provided.Front office accounting system ensures internal control over cash and non cash transactions.Front office accounting system tracks financial transactions through the guest cycle.Creates and maintains an accurate accounting record for each guest or non guest account.There are two types of accounts maintained by front office department with front office accounting system:.
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